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WE SHIP WITH

Processing orders normally takes us approximately 3-4 business days from cleared payment time, although this may vary depending on orders volume. Our business days are Mon-Fri, excluding weekends and excluding Thai National Public Holidays .

FREE SHIPPING PROMOTION

A free-shipping option is available for orders over $299 shipped to the 48 contiguous USA states or orders over $299 shipped to all other countries worldwide.

Important Note: During special promotions, clearance sales and/or other special events, the free shipping option may not be available.

DELIVERY TIME & COST

The delivery time of your order will depend on your country and the shipping option that you select during checkout. In most cases, your order will arrive within 3-7 business days, depending on the shipping option that you choose.

Shipping costs (except for the free shipping option) are calculated based on the weight of your order. The rates we offer you are heavily discounted shipping rates, which are well below the standard rates of the shipping companies (EMS/USPS, UPS, FedEx & DHL).

During the checkout process of your order, the cost and an estimated delivery date for your order will be provided for each shipping option. You'll then be able select the shipping option that offers a cost and delivery time that suits your needs.

SHIPPING COST CALCULATOR

COUNTRY:       STATE:       POSTAL/ZIP CODE:
   WEIGHT:            ADDRESS:       
   

RETURNS & REFUNDS

We accept return of all products that are defective, or shipped in error. Returns must be shipped back within 30 days from the date you receive the order.

  • We give store credit for returned merchandise.
  • Return costs (handling, postage etc.) are not credited or refunded.
  • A 15% restocking fee will be applied to a return if the reason for it is not product defect or an error we made.
  • We do not give cash refunds under any circumstances, except for a duplicate payment for a single order.
  • Please contact us at info@316steel.com for return instructions before making your return.
If you have any questions or need additional info, please contact us


Safe Payments

Accepting secure credit/debit card payments via Paypal & 2Checkout and offline options. (click for details)

Free shipping

Free shipping and multiple deeply discounted shipping options with UPS, FedEx, DHL and EMS. (click for details)

Daily Service

We respond to all email inquiries on the same day, even on weekends and public holidays. (click for details)