Shipping & Returns of Stainless Steel Jewelry

316Steel ships all the orders within 3-4 business days from cleared payment time during weekdays, except for weekends and Thai National Public Holidays.

We are shipping with:

1) EMS - Express Mail Service.

2) TNT EXPRESS or UPS INTERNATIONAL AIR EXPRESS, two of the world leading door to door delivery service providers. All internet orders receive a special promotional discounted shipping rates which are well bellow current UPS and TNT shipping rates.

We provide full tracking information for every order we ship with UPS, TNT or EMS. Please note that the delivery times written below are approximate, they were given to us by the courriers themselves and may increase in case of customs delays or other rare issues.

Every shipment receive a special discounted shipping rate, regardless of the amount ordered:

EMS Shipping (Only for countries EMS Thailand ships to*):
$99 USD
Delivery Time: Approximately 10 -14 business days from shipping date.

* EMS Thailand ships only to the following countries:
Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, China, Cote D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Egypt, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Kenya, South Korea, Kuwait, Laos, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Mali, Mauritius, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Niger, Nigeria, Norway, Oman, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Tanzania,Taiwan, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States (the 50 states), Viet Nam

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UPS Free Shipping (For orders over $299 USD, to ALL countries):
$0 USD
Delivery Time: Approximately 10 -14 business days from shipping date.

 

UPS Priority Shipping (To selected countries*):
$29 USD
Delivery Time: Approximately 6 -10 business days from shipping date.

* UPS Priority only ships to the following countries:
Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, China, Cote D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Egypt, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Kenya, South Korea, Kuwait, Laos, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Mali, Mauritius, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Niger, Nigeria, Norway, Oman, Pakistan, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Tanzania,Taiwan, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States (the 50 states), Viet Nam

UPS EXPRESS Shipping to Zone 1:
$59.00 USD
Delivery Time: Approximately 2-4 business days from shipping date.

ZONE 1
Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, Hong Kong, Iceland, Indonesia, Japan, South-Korea. Laos, Mexico, Macau, Malaysia, Nepal, New Zealand, Norfolk Island, Philippines, Puerto Rico, Singapore, Sri Lanka, Taiwan, United States, Viet Nam

UPS EXPRESS Shipping to Zone 2:
$69.00 USD
Delivery Time: Approximately 3-5 business days from shipping date.

ZONE 2
American Samoa, Andorra, Armenia, Austria, Azerbaijan, Portugal, Bahrain, Belgium, Germany, Italy, Spain, Cook Islands, Cyprus, Denmark, East Timor, Egypt, United Kingdom, Faroe Islands, Fiji, Finland, France, French Polynesia, Gibraltar, Greece, Greenland, Guam, Iceland, Iraq, Kiribati, Kuwait, Liechtenstein, Luxembourg, Maldives, Malta, Marshall Islands, Micronesia, Monaco, Netherlands, New Caledonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Papua New Guinea, Qatar, Saudi Arabia, Solomon Islands, Sweden, Switzerland, Tonga, Turkey, Tuvalu, United Arab Emirates, Vanuatu, Vatican City State, Wallis and Futuna Islands

UPS EXPRESS Shipping to Zone 3:
$99.00 USD
Delivery Time: Approximately 3-5 business days from shipping date.

ZONE 3
Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegowina, Botswana, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Congo, Costa Rica, Cote D'Ivoire, Croatia, Netherlands Antilles, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Hungary, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, Macedonia, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Poland, Reunion, Romania, Russian Federation, Rwanda, Senegal, Seychelles, Sierra Leone, Yugoslavia, Slovakia, Slovenia, South Africa, U.S. Virgin Islands, British Virgin Islands, Suriname, Swaziland, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Venezuela, Yemen, Zaire, Zambia, Zimbabwe

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TNT EXPRESS Shipping to all destinations:
$99.00 USD
Delivery Time: Approximately 6-10 business days from shipping date.

Returns & Refunds:

We accept return of all products that are defective, or shipped in error.
Returns must be made within 7 days of you receiving the order.
We give store credit for returned merchandise.
Return (postage etc.) costs are not credited or refunded.
We do not give cash refunds under any circumstances, except for a duplicate payment for a single order.
Please contact us at info@316steel.com for return instructions.